Care and Maintenance Instructions
Contact our team to discuss a solution tailored to your needs.
The information offered herein can be done by a homeowner with some mechanical ability. If unsure, hiring a trained service provider such as a competent and licensed construction contractor or building professional is recommended. EuroSteel Doors & Windows disclaims any and all liability associated with the use and/or provision of these instructions. Any reliance upon the information or advice is at the risk of the party relying. The information contained herein may be changed from time to time without notification. Care and Cleaning
Label Removal
Our NFRC rated windows and doors come with two labels affixed. There is a permanent label attached to the glass stop in an unobtrusive place. This is one line with white printing on black, for example: NFRC – ELD-N-4-00001-00001. This label should not be removed. There is also a paper label about 4” x 5’ that can be removed after the building inspector has competed the inspection. To remove the label, slowly peel away from one corner. If label tears or sticks, moisten with soapy water and gently scrape with plastic putty knife. Do not use a knife or any sharp metallic object! For more Information on Glass Cleaning, visit the Glass Association of North America (GANA): www.glasswebsite.com
General Cleaning
- Clean approximately twice a year or as needed. In coastal areas where salt spray occurs, we recommend monthly cleaning.
- Avoid cleaning in direct sunlight or in temperatures over 100º or under 35º.
- Do not use solvent cleaners or abrasives.
- Do not power-wash windows or use a high velocity setting on your garden hose.
- Avoid using metal tools, razor blades, or other sharp objects.
- Do not allow cleaning solution to puddle or dry on the surface.
- On very large doors or windows, clean and rinse one area at a time.
- Exterior, multi-story windows should be cleaned by a professional window cleaner.
Recommendations
- Do not power-wash windows or use a garden hose; this can cause seal failure and allow water to enter the structure.
- When cleaning the exterior, multi-story windows, begin with the upper story and work down.
- Avoid using metal tools, razor blades, or other sharp objects and abrasive cleaners. They can damage window surfaces, scratch glass and remove glass coatings.
- Do not allow aggressive cleaners to come into contact with metal surfaces. Immediately rinse and dry.
- Do not allow cleaners to puddle or collect at glass edges near glazing materials.
- Avoid cleaning in direct sunlight or in temperatures too hot or too cold. Avoid excessive rubbing and over-cleaning.
- Do not scour.
- Clean and rinse one area at a time.
- Clean twice a year (monthly in coastal areas) or when dirty.
- After-market tints and films are not recommended, as they may cause
- damage to the glass and/or sealant.
Precautions And Safety
- Do not use solvent cleaners, they can damage the finish and be hazardous to health.
- Use proper/safe equipment and precautions when cleaning and servicing the exterior side of windows above ground level.
Inspection & Maintenance
- Weather stripping
- Weather strip Cleaning
- Clean with damp cloth or mild soap and water.
- Rinse and dry thoroughly.
- Precautions
- Do not use solvents such as mineral spirits, alcohol or petroleum-based products, which may damage or dissolve weather stripping or weather strip adhesion.
- Do not use abrasives, sanders, or anything sharp near weatherstrip.
Weather Strip Repairx
- Carefully pull back weatherstrip.
- Apply thin bead of super glue, then press firmly for just a few seconds.
Coastal Care & Maintenance
In coastal environments we recommend monthly inspection and cleaning. Salt and other corrosive or abrasive substances must not be allowed to build up on exterior surfaces.
Clean the exterior with a mild detergent soap and water at least every month and more frequently if necessary to prevent build up. Any scratches, chips or areas of abrasion to the exterior coating must be repaired immediately.
How to Touch up EuroSteel Products
A can of touch up paint is provided with your initial order. Please keep it safe since it is color matched specifically to your product. If you need additional touch up paint, contact us at [email protected]. Touch up paint can be used for any minor dings or scratches that may occur during installation or normal usage.
Touchup Painting instructions
- Clean the area well using the guidelines above.
- Color: Mix 5 parts colored paint with one part lacquer thinner.
- Apply one layer of color, then a second layer (if needed) after 45 minutes.
- Clearcoat Finish: Mix 12 parts lacquer with 3 parts hardener and 2 parts thinner.
- Apply one layer of clearcoat after 15 minutes and a second layer (if needed) after 5 minutes.
- Allow the metal to cure and harden for 24 hours in a dry environment.
Drainage or Weep System
- Open the door or window and vacuum the sill to remove any debris.
- Use a small brush to clean any debris from the weep holes.
- Be careful not to disturb the weather stripping during cleaning.
Glass Replacement
EUROSTEEL DISCLAIMER
EuroSteel Architectural disclaims any and all liability associated with the use of, and provision of, these instructions. Any injury or poor result from reliance upon this information is at the risk of the party so relying. Failure to comply with the required periodic maintenance of the product may nullify some portions of the warranty.
For questions, feel free to contact us by phone at ??? ??? ???? or at [email protected]
